[Passion, enthusiasm and positive attitude]
We aim to provide great customer service. We believe we will be successful if our clients are successful.
ALCOCER&CO.‘s mission is to help our clients create long-term sustainable economic value applying Six Sigma methodologies, unwavering focus in client results and Corporate Social Responsibility as a competitive advantage framework enabling that together we set new standards of excellence in our respective industries.
We are a values-driven organization and this is at the core of our organization driving our strategy and the way we interact with Societally, clients and stakeholders:
- Observe the highest ethical standards, honesty and Corporate Social Responsibility.
- Put client interests ahead of the firm’s, building an enduring direct trust relationship.
- Strong commitment, passion and enthusiasm for what we do with a proactive effort driven approach.
- Maintain an independent perspective and improve our clients’ performance significantly.
- On every project, we align our goals with those of our clients. We are a result-driven organization while at the same time managing client and firm resources cost-effectively making practical and measurable recommendations.
- Our people: Hire the best, sustain a caring meritocracy and develop one another through training, apprenticeship and mentoring.
- Uphold the obligation to dissent. We expect every team member to fully contribute ideas and insights so that we discover the best possible opportunities for our clients.
- We are direct. We tell it like it is, with no jargon, just the facts. Even if the message is difficult for management to hear.
- Strategic and tactical approach, considering the implications in the short, medium and long term, looking for sustainable solutions that maximize value and creates a win-to-win situation for our customers.
- Six Sigma approach and continuous improvement: If you can not measure it, you can not improve it.